Returns
I want to return my order
Having second thoughts? No hard feelings! You can return your product(s) for free here. Before we get the ball rolling, please make sure of the following for your return to be approved:. Should the criteria mentioned above not be fulfilled, the produ
Returning more than one box – How do I get extra return labels?
Currently, our return system automatically creates one return label per registered return. If you are sending back your order in more than one box, you will need additional return labels for the extra boxes. Here’s what to do:. We recommend you reach
Can I exchange my product into something else?
Unfortunately, we are not offering the opportunity to do exchanges at the moment. If you would like to return your order, you can do this through our return portal. Feel free to place a new order with the preferred product.
I am waiting for my refund
If you find yourself waiting for your refund, please remember the following:. If you haven't heard from us (or received the credit memo) within 30 business days after you initiated your return, please send us a message here.