I am waiting for my refundUpdated 9 days ago

If you find yourself waiting for your refund, please remember the following:

• Returns typically arrive at our warehouse facilities 10 business days after shipping. Our warehouses will at this point require 1-3 business days to process your return and to make sure all the return criteria are met.
• At this point, please allow up to 30 business days for the reimbursement to be transferred back to your account.
• The amount will automatically be refunded to the same card you used when placing the order.

If you haven't heard from us (or received the credit memo) within 30 business days after you initiated your return, please send us a message here.