Resale
Why do I need to reset my TSA lock before sending in my product?
Before your product can be sent and prepared for resale, we kindly ask you to reset the TSA lock to ensure we can safely check that everything is in proper condition before listing the item in our resale webshop. If the lock is not open and set to 00
Which market can I shop Db Resale from?
Our resale webshop is open to customers in Norway and select European countries. At this time, we do not offer resale purchases to the US, Canada, or the UK —but we’re working on expanding it in the future. You can shop pre-loved Db products on our d
What is Db Lost & Found?
Db Lost & Found is our way of giving Db gear a second life. You can shop high-quality, pre-loved Db products at a reduced price while helping reduce environmental impact.
Are Resale items covered under warranty?
Yes. At Db, whether it's new or pre-loved, quality always comes first. Every product sold through Db Lost & Found goes through a thorough inspection, cleaning, and, if necessary, refurbishment by our expert team—ensuring it meets the same high standa
Can I return a resale item?
Yes. You can return your item within 14 days of receiving it. Since we offer pre-owned products at a reduced price as part of our circularity efforts, we ask customers to shop consciously. Shipping products back and forth doesn't align with our sust
Are resale items cleaned or refurbished?
Absolutely. Every resale product meets the same high standards as our new products. Items are thoroughly inspected, cleaned, and refurbished by our experienced repair team. We guarantee the typical Db quality—our logo on the bag still stands for dur
What condition are resale items at Db Lost & Found in?
All resale items are fully functional and undergo a thorough quality assessment before being listed. Every item is cleaned, and if necessary, refurbished or repaired using original Db spare parts to ensure it meets our standards. To help you understa