Are Resale items covered under warranty?Updated 9 days ago

Yes. 
At Db, whether it's new or pre-loved, quality always comes first. Every product sold through Db Lost & Found goes through a thorough inspection, cleaning, and, if necessary, refurbishment by our expert team—ensuring it meets the same high standards as our new gear.

To give you full confidence, all Db Lost & Found items come with a limited warranty covering functional defects for 12 months from the date of purchase.

Important clarifications.

Products sold on lostfound.dbjourney.com are second-hand and sold "as is", with full transparency about their condition. When you purchase a resale item, you agree to:

• Acknowledge that the item is pre-owned
• Confirm that you’ve reviewed and accepted its condition (including any visible wear)

You still have your statutory consumer rights, which vary by country—typically 1 year, with potential extensions depending on national laws.

However, cosmetic or usage-related wear that was documented and accepted at the time of purchase is not covered by warranty. 
For example: if your resale item arrived with a small scratch noted in the product listing, you cannot make a warranty claim for that scratch.

For repairs or concerns unrelated to accepted wear, our team is happy to help.

For more details about the coverage and any conditions that apply, please refer to our Terms & Conditions.