How do repairs work?Updated 9 days ago

Here’s how the process goes: 

1. Start a repair request and describe the issue here: https://dbjourney.com/pages/repairs - include photos 
2. Get an instant estimate and a follow-up from our team after pre-assessment 
3. Approve & pay once the final price is confirmed 
4. Receive a shipping label and send your item in 
5. We repair your item and send it back, ready for more adventures 

You’ll be kept in the loop at every step.