How do I initiate a trade-in?Updated 2 months ago

Start by heading to our Trade-In Portal: https://dbjourney.com/pages/lost-and-found-trade-in. There, you’ll go through a quick product self-assessment to determine if your item is qualified. If it is, you’ll get an estimated voucher value. If you accept it, you’ll get instructions for packaging, shipping, and finalizing your trade-in.