Shipping
Shipping & Order Processing
When will my order be shipped?. We aim to process and ship orders placed on working days as quickly as possible. For orders shipping within the EU, placing your order before noon on a working day increases the chance it will be shipped the same day.
What's the delivery time?
Our delivery time can vary slightly depending on your location. Please note that the estimate excludes up to three business days for our warehouse to process, pick, pack, and prepare your order for shipping. Our shipping options and delivery time* ar
Do I have to pay customs or taxes?
All orders* from Dbjourney.com are shipped DDP (Delivered Duty Paid). This means that the cost of customs/tax is included in the price you see during checkout. You will not receive any additional customs or tax after you've placed your order. If you
What countries do you ship to?
At Db, we are constantly working on growing our shipping network. At the moment, we ship to most countries within the EU, USA, Canada, Switzerland, and Norway. This is a complete list of countries we currently ship to (alphabetically sorted):*. Austr
Can I ship an order to a military address?
Unfortunately, we do not ship to military address due to address verification issues. If you place an order addressed to a military address, it will most likely be canceled within 3 business days and you can expect your refund shortly after this. Che
Can I ship an order to a PO-box or use a forwarding company?
Unfortunately, we do not ship to PO boxes or ship to forwarding companies due to address verification issues. If you place an order addressed to a PO box, it will most likely be canceled within 3 business days and you can expect your refund shortly a