Payment Information

What payment options do you accept?

We accept the following payment options:. Feel free to reach out to us here if you have any questions about the above.

Klarna FAQ

You can find answers to all your questions related to Klarna here:. If you don't get the answers you are looking for in the link above, please reach out to us here.

I am having issues at checkout

In order for our team to assist you, please follow the contact form below providing the following details:. Make sure you include all the details above so we can assist you as they are very important to identify the source of the problem. Sometimes j

I forgot to enter my voucher code

If you forgot to enter your voucher code before completing your order, please contact us by pressing «contact us» and give us the name of the discount code as well as your order number. We'll do our best to sort it out!

My payment has been declined

Here at Db, we are super passionate about privacy and data protection, so we do not access specific information regarding individual payments, but here are a couple of reasons why payments are declined: Using multiple names, addresses, and other paym

I need a VAT-invoice

If you want a copy of your order details with VAT specified, please send us an email by pressing here and include your order number in the subject field. Please make sure to add the info you would like to attach to the invoice in your request.

Suspicious of fraud?

If you suspect that you have been a victim of fraud, please contact us immediately by pressing «contact us» and include as many details as possible, and we'll do our best to help!