General
Are the bags waterproof?
Our main products are not waterproof. However, our main products are water-resistant and suitable for most adventures. All fabrics used in our products are coated with a Polyurethane layer applied onto the face side or the backside and are fully wate
Which bags can be used with the hook-up system?
Our goal is to redefine how you travel, and the hook-up system is a big part of achieving that goal. Essentially, all backpacks hook up to all roller bags. The hook-up system is designed to take the weight off your shoulders/back and add it to the ba
Will my laptop fit?
Our laptop pockets are made after the dimensions of the MacBook Pro's. If you have a laptop from another brand, compare it to the dimensions below to see if yours will fit. Products that fit a MacBook Pro 16" or smaller:. (The Hugger Backpack 20L fit
Where are the bags made?
We always love to see our community curious about the deets of our brand and everything behind it. It's important to get involved and know the story behind what you purchase in order to ensure you're supporting sustainable and thoughtful work environ
Which bags are carry-on approved?
The bags that are IATA approved and work perfectly as carry-on are:. * These are approved on some airlines, depending on how much you fill them. To be safe I’d contact the airline you intend to travel with beforehand!. The following bags are NOT carr
Can I wash my bag?
We would recommend just cleaning your bag with lukewarm water and some mild soap. The bags are not really meant to be cleaned, but naturally, some bags will get dirty along the way. We do know a few people who have successfully put their bag in the w